Our Shipping Process: How It Works Order Processing: After you place your order, Tejarix carefully picks, checks, and packs your items. This process usually takes 2-5 business days. Shipment Handover: Once your package is ready, we hand it over to our trusted international shipping partners . Tracking Your Order: This is the best part! As soon as your order ships, you will receive a confirmation email containing your unique Tracking Number and a link to monitor your package’s journey in real-time. You can also find this information in your “My Account” section.
General Conditions for Returns & Exchanges Return Period: You have 14 days from the date of delivery to request a return or exchange. Item Condition: The item must be returned in its original, unused, and undamaged condition: In the original packaging, including all tags, labels, and accessories. With all original documentation (e.g., manuals, warranty cards). Include the original packing slip or invoice. Return Shipping: Customers are generally responsible for the cost of return shipping unless the return is due to our error (e.g., wrong item shipped, defective product).
Our Shipping Process: How It Works Order Processing: After you place your order, Tejarix carefully picks, checks, and packs your items. This process usually takes 2-5 business days. Shipment Handover: Once your package is ready, we hand it over to our trusted international shipping partners . Tracking Your Order: This is the best part! As soon as your order ships, you will receive a confirmation email containing your unique Tracking Number and a link to monitor your package’s journey in real-time. You can also find this information in your “My Account” section.
General Conditions for Returns & Exchanges Return Period: You have 14 days from the date of delivery to request a return or exchange. Item Condition: The item must be returned in its original, unused, and undamaged condition: In the original packaging, including all tags, labels, and accessories. With all original documentation (e.g., manuals, warranty cards). Include the original packing slip or invoice. Return Shipping: Customers are generally responsible for the cost of return shipping unless the return is due to our error (e.g., wrong item shipped, defective product).
